Shipping Policy | KRAOD – Fast & Secure Delivery Across Pakistan
At KRAOD, we believe online tech shopping should be convenient, quick, and worry-free. Whether you’re ordering from Lahore or anywhere in Pakistan, we ensure reliable, efficient delivery of genuine tech products — backed by clear policies, flexible payment methods, and friendly customer service.
Estimated Delivery Time
We aim to process and dispatch all orders within 24–48 hours, excluding Sundays and public holidays.
Delivery Timelines:
Lahore: 1–2 working days (Same-day delivery available on select items)
Other Major Cities: 2–4 working days
Remote Areas: 3–5 working days
Note: Delays may occur due to public holidays, courier load, or weather conditions.
Payment Methods & Delivery Options
1. Advance Payment (All Pakistan – Fastest Delivery)
Choose advance payment via:
Bank Transfer
JazzCash
Easypaisa
Once payment is verified, your order is dispatched within 24–48 hours via leading courier partners.
2. Cash on Delivery (COD)
COD is available with special terms for secure order processing:
COD Availability:
Available in Lahore on select items
Available outside Lahore with advance confirmation
COD Terms & Conditions:
Advance Confirmation Fee (Rs. 1,000):
All COD orders require Rs. 1,000 advance to confirm and process the order.
This amount is adjusted in your final bill.
Example: For a Rs. 20,000 mobile order, you pay Rs. 1,000 in advance and Rs. 19,000 at delivery.
Refundable Advance Processing Fee:
The Rs. 1,000 advance is refundable (shipping fee non-refundable) but if :
You cancel the order after dispatch
You refuse to accept the package
Your provided address/contact is incorrect or unreachable
Then shipping fee will be deducted from advance processing fee and rest of the amount will be refunded.
Delivery Timeline for COD:
Lahore: 1–2 working days
Other Cities: 3–5 working days
Self Pickup (Lahore Only)
Prefer to pick up your order yourself?
Pickup Address: 67-C, 2nd Floor, Hafeez Center, Lahore
Pickup Timing: 12:00 PM to 6:00 PM (Monday to Saturday)
Bulk & B2B Orders
Bulk or corporate orders may take extra time depending on availability, customization, and payment verification.
Delivery schedule will be communicated by your KRAOD account manager.
Terms:
Rs. 1,000 advance processing/confirmation fee is required
Amount is adjusted in your final invoice
Please wait for pickup confirmation from our team before visiting
Delivery Charges
Free delivery on most orders above Rs. 5,000
Orders with high weight/dimensions may incur delivery charges (visible at checkout)
Orders below Rs. 5,000 follow standard shipping rates
Packaging & Handling
Every order is carefully packed to ensure safe delivery:
Items are quality-tested before dispatch (if applicable)
Securely sealed and cushioned for protection
Handled by trusted courier partners only
Failed Deliveries & Re-Delivery
If your delivery fails due to:
Incorrect shipping address
Unreachable contact number
Customer refusal to accept delivery
…the delivery fee is non-refundable and rest of the advance processing fee will be refunded, and re-delivery may require additional fees.
Taxes & Invoicing
Orders include applicable government taxes
Any FBR policy changes may impact pricing or shipping charges
Need Help?
For custom quotes, delivery updates, or help with your order:
Email: support@kraod.com
WhatsApp / Phone: 0322-4495580 Office: 67-C, 2nd Floor, Hafeez Center, Lahore
KRAOD – Nationwide Tech Delivery You Can Trust
From Karachi to Peshawar, from corporate clients to gamers — we bring original, reliable tech to your door or desk.
KRAOD – Shop Smart. Shop Original. Shop Pakistan.
