Privacy Policy

📜 Privacy Policy | KRAOD
At KRAOD, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or shop from our website.

By using KRAOD, you agree to the terms described below.

🔒 Why We Collect Your Information
KRAOD collects essential personal data to:

Process your orders and payments

Provide after-sales services and customer support

Improve website functionality and user experience

Send relevant promotions and updates (if opted-in)

Comply with legal and financial requirements

📋 What Data We Collect
We may collect:

Your Name, Contact Number, and Email Address

Billing & Shipping Address

CNIC or other identity proof (where required)

Order and transaction history

Payment method details (only limited to transaction reference – sensitive payment data like card details are not stored)

Browsing behavior via cookies (for analytics and personalization)

🤝 How We Use Your Data
KRAOD uses your data to:

Process and fulfill your orders

Provide customer support services

Send order updates via SMS, email, or WhatsApp

Manage your account and preferences

Improve website content and marketing strategies

Fulfill legal and regulatory requirements

We do not sell or share your personal data with third parties, except for:

Logistics partners (to deliver your orders)

Payment gateways (to process your payments)

Authorized manufacturers (for warranty claims)

Legal authorities (if required under law)

🍪 Cookies Policy
KRAOD uses cookies to:

Improve site functionality and personalization

Remember your preferences during shopping

Analyze site traffic using services like Google Analytics

You can control or disable cookies via your browser settings.

📤 Marketing & Communication Preferences
If you opt-in for marketing communications:

You may receive promotional SMS, WhatsApp messages, or email newsletters

You can unsubscribe anytime via provided links or by contacting our support team

✍️ Your Rights as a Customer
As our valued customer, you have the right to:

Access and review your personal data

Request corrections or updates to your data

Opt-out of marketing communications

Request deletion of your data (subject to legal and operational retention limits)

For data-related inquiries, contact us at support@kraod.com.

🛡️ Data Protection & Security
We protect your data using:

SSL encryption for secure transactions

Access-controlled databases

Regular security checks and compliance reviews

However, no system can guarantee 100% security, so we advise customers to maintain strong passwords and protect their account information.

📄 Legal Protection & Compliance
This policy serves as a binding agreement between KRAOD and its users:

KRAOD operates under the laws of Pakistan

We comply with local regulations, including data protection and taxation requirements

Having a public privacy policy strengthens our legal protection and customer transparency

🔄 Policy Updates
This Privacy Policy may be updated anytime without prior notice. Customers are advised to regularly review this page for changes.

💬 Contact Us
For privacy-related questions or data requests:

📧 Email: support@kraod.com
📱 WhatsApp / Call: 0322-4495580
🏢 Office: 67-C, 2nd Floor, Hafeez Center, Lahore

🔐 Why Choose KRAOD?
Trusted by thousands of Pakistani customers

Transparent policies and ethical practices

Partnership with leading tech brands (HP, Dell, Lenovo, Logitech, MSI, and more)

Commitment to data protection and customer satisfaction

At KRAOD, your privacy is not optional—it’s a priority.